Social Media Globetrotter has an excellent article on the now emerging concept of Social CRM (Customer Relationship Management). This is clearly becoming a new powerful paradigm for CRM by applying social networking concepts.
More at the Source The Evolution of CRM to Social CRM.
Paul Ramsey Provides a wonderfully simple view of the open source business model. Watch the great video:
What every leader needs but often underestimates. Watch the TED talk and see for yourself.
via TEDTalks : Derek Sivers: How to start a movement – Derek Sivers 2010.
Swim lane
A swim lane (or swimlane) is a visual element used in process flow diagrams that depict what or who is working on a particular subset of a process. Swim lanes are arranged either horizontally or vertically and are used for grouping the sub-processes according to the responsibilities of those swim lanes. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment.
Swim Lane flowchart
The swim lane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes. Parallel lines divide the chart into lanes, with one lane for each person, group or subprocess. Lanes are labelled to show how the chart is organized.
In the accompanying example, the longitudinal direction represents the sequence of events in the overall process, while the lateral divisions depict what subprocess is performing that step. Arrows between the lanes represent how information or material is passed between the subprocesses.
Optionally, the flow can be rotated so that the sequence reads horizontally from left to right, with the roles involved being shown at the left edge. This can be easier to read and design, Microsoft Visio typically operates from left to right, as normally screen sizes are wider than they are deep which gives an improved view of the flow.
Use of standard symbols enable clear linkage to be shown between related flow charts when charting flows with complex relationships: use of hyperlinking capability makes movement between activities on different sheets easy and reliable.
It is typically but not exclusively used in manufacturing-related applications. It aims to help clarify the overall layout of the processes, for use in optimizing floor capacity and efficiency.
When used to diagram a business process that involves more than one department, it can clarify not only the steps and who is responsible for each one, but how delays, mistakes or cheating are most likely to occur.
Many process modeling methodologies utilize the concept of swimlanes as a mechanism to organize activities into separate visual categories in order to illustrate different functional capabilities or responsibilities. Swimlanes are used in Business Process Modeling Notation (BPMN) and Unified Modeling Language Activity diagram modeling methodologies.
via Swim lane – Wikipedia, the free encyclopedia.
Learn about Blooms Taxonomy. Blooms Taxonomy is a breakdown of the six levels of thinking, from the lowest level to the highest. Can you challenge yourself to think about everything in your life at the deepest level?
Knowledge: Knowing a fact. Knowing 2 + 2 = 4, doesnt mean you know what 2 + 2 = 4 means.
Comprehension: Understanding a fact: You understand the concept of addition and how 2 + 2 = 4.
Application: Knowing how to use the fact. You can determine that 2 cats plus 2 cats equals 4 cats. You dont know what 2 + 2 = 4 means, but you can apply it.
Analysis: Breaking down information into its parts. 4 – 2 =2 ; 1 + 1 + 1 + 1 = 2 + 2 = 4
Synthesis: Creating something new. 2 + 2 + 2 + 2 = 4 + 4
Evaluation: Discussion of the merits of 2 + 2 = 4.
via How to Think Like a Genius – wikiHow.
From the internet
Does your Company have a problem in recruiting the right person for the right Job? If yes, try this simple experiment.
Put around 100 bricks in some particular order in a closed room with an open window. Then send 2-3 candidates into the room and close it from outside. Leave them alone and come back after 6 hours, and then analyse the situation:If they are counting and recounting the number of bricks – PUT THEM IN ACCOUNTS DEPT.
If they have messed up the whole place with the bricks – PUT THEM IN ENGINEERING.
If they are arranging the bricks in some other order – PUT THEM IN PLANNING.
If they are throwing the bricks at each other – PUT THEM IN OPERATIONS.
If they are sleeping – PUT THEM IN SECURITY.
If they have broken the bricks into pieces – PUT THEM IN INFORMATION TECHNOLOGY.
If they are sitting idle – PUT THEM IN HUMAN RESOURCE DEPT.
If they have thrown the bricks out of the window – PUT THEM IN THE MATERIALS DEPT.
If they are clinging onto the bricks – PUT THEM IN TREASURY.
If they say they have tried different combinations, yet not a brick has moved – PUT THEM IN SALES.
If they have already left for the day – PUT THEM IN MARKETING.
If they are staring out of the window – PUT THEM IN STRATEGIC PLANNING
AND last but not least….If they are talking to each other and not a single brick has been moved
- PUT THEM IN TOP MANAGEMENT.
Please read the Wikipidea article then watch the video.
http://en.wikipedia.org/wiki/Prisoner’s_dilemma
An excellent article on how to get kids interested in programming. it gathers a great collection of programing languages tools and sites specifically geared to the younger minds.
http://howto.wired.com/wiki/Teach_a_Kid_to_Program
